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Privacy

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This policy explains what Collectaboks collects, why it is needed and what other collectors can see.

Last updated: 25 October 2026

What we collect

When you create an account, we collect your public nickname, email address and a securely hashed password. If you choose to add it, we also store your town, province and approximate map coordinates so the site can identify collectors near one another. We store the card statuses you choose and messages sent through the site.

Why we use it

We use this information to create and secure your account, verify your email address, show your public collection, help you find nearby collectors with doubles, and notify you by email when you have an unread on-site message. We do not display your email address, password or full address to other members.

What is public

Your public profile shows your nickname, town, province and the cards you mark as needed, collected or available as doubles. Your exact map coordinates, email address and private messages are not public.

Cookies, analytics and our sponsor

We use an essential session cookie to keep you signed in. We also use Google Analytics to understand how visitors use the site and to measure aggregate clicks to our platform sponsor, Digital4Front. Sponsor links include referral tags that identify Collectaboks and the placement of the link, such as the homepage or footer. We do not send your Collectaboks account details, messages, email address or collection to Digital4Front through these links.

Sharing and retention

We do not sell personal information. Information is shared only with providers needed to run the site, such as hosting and email-delivery services, or where required by law. We retain account information while your account remains active and remove or anonymise it when it is no longer needed, subject to legal and security requirements.

Your choices

You may ask to access, correct or delete your personal information, or object to certain processing, by contacting hello@collectaboks.co.za. We may need to verify your identity before acting on a request.

South African privacy law

We aim to process personal information responsibly and in line with the Protection of Personal Information Act (POPIA). POPIA establishes minimum requirements for processing personal information by public and private bodies. Read the Act on the South African Government website →